Andrew McAfee: Drilling For Data
by Samuel Greengard I interviewed Andrew McAfee recently for a CIO Insight magazine story about the multi-generational workforce. McAfee is Associate Director and Principal Research Scientist for the Cen....
IT Management | Page 4
Tuesday, May 31, 2011 16:05 PM
Wednesday, May 18, 2011 17:05 PM
Mobile Kills the Website
by Samuel Greengard Change at warp speed has become a given. The business cards I printed two years ago aren't any good because they don't include a QR barcode. The CRM system you put in place three years....
Tuesday, May 17, 2011 17:05 PM
Conspiracy Theorists And Customers
by Samuel Greengard Semi-related: Conspiracy Theories That Weren't Just Theories, Nine Persistent Conspiracy Theories. A few nights ago I watched a film called Good Night, and Good Luck. It examines lege....
Monday, May 02, 2011 16:05 PM
ERP,RIP-1
by Samuel Greengard Yesterday's thoroughbred technology is today's broken-down horse. How quickly things change in the digital age. According to a recent survey conducted by enterprise resource planning ....
Monday, April 25, 2011 18:04 PM
Nothing is Ever Good Enough
By Samuel Greengard I'll be the first to admit that I have unrealistically high expectations about technology. Every time I whip out my iPhone, stream Netflix or use Facebook I expect everything to work f....
Wednesday, April 20, 2011 17:04 PM
Earnings Surprise No Real Surprise
"Two of the world's largest technology vendors surprised Wall Street by posting surging sales and profits in the first-quarter, and signaled brighter days ahead," reported the Wall Street Journal after IBM....
Monday, April 18, 2011 17:04 PM
Innovate or Die
By Samuel Greengard The dustbin of history is filled with once high-flying companies that couldn't adapt and evolve with the times. Remember Digital Equipment Corp. and Wang? What about Kemper Insurance a....
Friday, April 15, 2011 17:04 PM
iPads and iPhones and Clouds, Oh My
The CEO of a private company asked me what's new in business tech. He may have been making polite conversation to take my mind off a round of golf that was skidding into McIlrovian territory. But he lit ....
Wednesday, April 13, 2011 17:04 PM
Murdering Your Old Computer
by Tim Moran Ever get so frustrated with your creaky old computer that you've considered breaking the thing, so the company will finally issue you a new one? You are not alone. Only about 40 percent of ....
Monday, April 11, 2011 17:04 PM
Smartphones, Social Nets Remake Knowledge Management
by Samuel Greengard Knowledge management finally is getting smart. A decade ago, you could hardly open a trade magazine or attend a conference without getting bludgeoned by the idea of knowledge manag....
Monday, March 28, 2011 20:03 PM
Bosses Clueless on Technology Usage
by Samuel Greengard Employers don't have an accurate understanding of what and how many consumer technologies their employees are using in the workplace, says a recent study conducted by Unisys and IDC. ....
Friday, March 18, 2011 17:03 PM
Interactive Eyesight
By Tim Moran As one who is not crazy about the mouse or trackpad or any of the other current ways with which to interface with the computer, I was struck by another alternative UI that has surfaced (some ....
Tuesday, March 15, 2011 23:03 PM
Google Googles Glitches
by Samuel Greengard I'm confounded sometimes by the way society adopts and uses technology. There seems to be no correlation between problems and solutions, or how well a technology works and how widely it....
Monday, March 14, 2011 17:03 PM
StubHub for the Win
Credit StubHub, the online ticket marketplace, for a nimble approach to customer service that doesn't trip over lines between delivery channels. StubHub has deals with professional sports leagues and cert....
Wednesday, March 09, 2011 18:03 PM
Wells Fargo Email Fail
by Samuel Greengard Technology is only as good as its ability to function in the real world. Over the last few months, I've spent at least three hours in my local Wells Fargo branch and on the phone try....