Blog Archives | Page 7

Thursday, August 23, 2012 17:00 PM

Mobile Changes Everything

The Holy Grail of mobility is to be able to move a computing state from one device to another, and to start, stop and resume work without even thinking about exchanging files and syncing. We're nearly there.

Tuesday, August 21, 2012 15:10 PM

A Senior Phone Moment

As baby boomers age, the market is ready: There are some new cell phones designed specifically for “mature audiences,” who don’t see or hear as well as they used to.

Monday, August 20, 2012 14:30 PM

Customers for Life

Very few companies adopt a customer-centric approach, and even fewer actually make it work.

Tuesday, August 14, 2012 14:10 PM

Seven Ways to Screw Up IT

Too often, IT systems control workers rather than empowering them. A better approach is to build an IT framework that supports flexibility and data compatibility and then let middle managers take the reins.

Friday, August 10, 2012 13:44 PM

The Next PARC Milestone

Content-Concentric Networking, according to PARC, is "the next milestone in PARC's notable legacy in networking—from inventing Ethernet, to making significant contributions to the IPv6 protocol."

Wednesday, August 08, 2012 16:24 PM

Confessions of a Spammer

Spammers have been spoofing my email address and using it to send out massive amounts of junk mail. All this raises a basic question: Why is there no widespread security or authentication for email?

Monday, July 30, 2012 13:18 PM

Get Real With Customer Service

Technology is just one ingredient in the recipe for providing good customer service.

Monday, July 23, 2012 16:07 PM

Seven Tech Travel Hassles

By Samuel Greengard It was once a joy to travel. Nowadays, it's just a big fat hassle. It certainly doesn't help that so many airports, airlines and hotels are awful at making life easier for their custom....

Friday, July 20, 2012 17:07 PM

May I Have a Word With You?

By Tim Moran Despite the digitization of just about everything, it's nice to see that words--plain, old English words (well, not always plain, as you will see)--are still in vogue on the Internet and that....

Monday, July 16, 2012 17:07 PM

7 Signs You've Lost Your IT Mojo

By Samuel Greengard These days, it's difficult to go anywhere without hearing the words "innovation" and "agility" tossed around. Every organization aims to embrace these lofty qualities, but few succeed. ....

Thursday, July 12, 2012 16:07 PM

There's No Downtime for Love

By Tim Moran Server outages have plagued all of us at one time or another. Whether as an Internet user or as the owner or manager of a site, the effects of downtime from a crash can be merely annoying or ....

Monday, July 09, 2012 16:07 PM

Your e-Book Reads You

By Samuel Greengard A few days ago, The Wall Street Journal reported that publishers are suddenly enamored by e-books because they provide insights into the behavior of people reading books. It's possibl....

Monday, July 02, 2012 18:07 PM

Roped in by OS Limitations

By Samuel Greengard The graphical user interface is now about 50 years old, and it's starting to show its advanced age. Although Apple and Microsoft have continued to innovate on the concepts that Doug En....

Monday, June 25, 2012 17:06 PM

7 Tech Gaffes at Meetings

By Samuel Greengard On a scale of undesirable activities, most of us rank meetings only slightly above food poisoning and paying taxes. Yet meetings are essential, and they can prove highly productive--if....

Friday, June 22, 2012 23:06 PM

Thinking About Turing

By Tim Moran Anyone who has spent time in the computing game has heard the name Alan Turing, who many believe is one of the giants of the digital age and arguably the most famous computer scientist of all ....