The Web

January 31, 2012

Tuesday, January 31, 2012 11:07 AM/EST

Next Steps on SOPA

When speaking last week about social media and such to the senior class at my daughter's high school, I began with the Wikipedia blackout and asked them what was up with that. "SOPA," responded the crowd. Now, they had just...

Read more... | Comment (0) | del.icio.us | digg.com

View all of The Web

January 20, 2012

Friday, January 20, 2012 11:37 AM/EST

Second Amendment Meets First Amendment

While waxing nostalgic and looking for the roots of the rebellion against SOPA and PIPA I found a relevant bit of paleoblog navel-gazing come true. From 2003, as the power of social tools -- preached by pioneers like Dave Winer...

Read more... | Comment (0) | del.icio.us | digg.com

View all of The Web

January 18, 2012

Wednesday, January 18, 2012 10:51 AM/EST

Ten Years Gone: Hollywood vs the Web

SOPA and PIPA may be bad news, but they aren't really fresh news. Back in 2002, the equation already had been worked out: Hollywood money + Congressional cluelessness = flawed legislation The issue at that time was a bill aimed...

Read more... | Comment (0) | del.icio.us | digg.com

View all of The Web

January 4, 2012

Wednesday, January 04, 2012 10:36 AM/EST

Making Big Data Knowable

How will we ever make sense of scientific topics that are too big to know? The short answer: by transforming what it means to know something scientifically. An excerpt from David Weinberger's new book, Too Big to Know: Rethinking Knowledge...

Read more... | Comment (0) | del.icio.us | digg.com

View all of The Web

August 15, 2011

Monday, August 15, 2011 8:58 AM/EST

Service Economy Lacks Service

Samuel Greengard Self-service has morphed into no service. In the mid '90s, when the Web went commercial, it was a remarkable new channel for providing information and helping customers. Now it seems like it has devolved into the primary channel--and...

Read more... | Comment (4) | del.icio.us | digg.com

View all of The Web

July 18, 2011

Monday, July 18, 2011 10:11 AM/EST

Travel Site FAIL

by Samuel Greengard For nearly a month I've been trying to plan a vacation to South America for this autumn. And for the greater part of a month, I've found myself idling somewhere between frustrated and angry. Despite hours perusing...

Read more... | Comment (9) | del.icio.us | digg.com

View all of The Web

July 5, 2011

Tuesday, July 05, 2011 10:17 AM/EST

122 Passwords

by Samuel Greengard I think I've finally hit the wall. My eyes are aching, my fingers are sore and my mind is numb. I'm staring at my e-mail inbox. It currently contains 4,772 items that need to be filed....

Read more... | Comment (13) | del.icio.us | digg.com

View all of The Web

January 6, 2011

Thursday, January 06, 2011 10:18 AM/EST

IT Predictions for 2011

by Samuel Greengard What's a New Year without a few predictions? Here's my two cents worth in regard to major IT and technology trends I see unfolding in 2011: The Consumerization of IT will accelerate. There's no way to stop...

Read more... | Comment (0) | del.icio.us | digg.com

View all of The Web

December 10, 2010

Friday, December 10, 2010 3:08 PM/EST

Your Customers are Talking About You

by Samuel Greengard Pew Internet reports that 24 percent of American adults have posted comments or reviews online about the product or services they buy. Moreover, 58 percent say that they perform online research for products and services that they...

Read more... | Comment (1) | del.icio.us | digg.com

View all of The Web

December 6, 2010

Monday, December 06, 2010 11:04 AM/EST

Retailers Still Can't Get It Right

by Samuel Greengard You would think by now that businesses would have mastered the art of online retailing. Nothing like Cyber Monday to bring out all the flaws. First, I head to online clothing retailer Sahalie's site. I select the...

Read more... | Comment (1) | del.icio.us | digg.com

View all of The Web